CNC Pros has had long standing relationships with several of our customers but some of them are as recent as the last 30 days. Regardless of whether we have worked with you for years or a month, our service stays the same. We have been described as “responsive to our needs”, “fantastic”, “superb service and follow through”, “attentive”, “personable and highly knowledgeable”, “an A+ machine repair vendor” and “extremely helpful”.
Here are some testimonials about how customers have benefited from CNC PROS as well as personal reviews:
- “After performing PM’s on some of our older machines, we traded one in and was able to reduce machining time 10-15%.”
- “At a time when most machine dealers want to put you on a waiting list, they have been there to help get our machines up and running. Even on equipment they do not sell.”
- “The machine recommended to us by CNC PROS was a perfect fit for the application at a great value. We were able to cut our production time by roughly 50% and add live tool functionality to our process. Before the addition of live tooling, parts were sent to our facility in Stanton, CA to be completed adding additional time and cost.”
- “We have benefited immensely, we have learned an amazing amount from the whole team. We have had a great experience with purchasing equipment through them.”
- “The 5 new Samsung 2500’s have helped us to increase our spindle hours in the lathe department. The service and follow through is superb.”
- “Keeping machines running and maintained is so important in our industry, partnering with CNC PROS keeps us up and running.”
- “We have been using CNC Pros for the past ten years for our equipment repair and service. They are the most attentive and responsive company to address all our needs, with rapid response to down machines and prompt accurate preventative maintenance service.”
- “CNC Pros can handle everything from troubleshooting alarms and malfunctions to complete rebuild of most machines. They have always provided us with the most professional and complete service we require to meet the needs of not only us, but all our customers who rely on us for accurate and on time delivery.”
- “I would recommend CNC Pros for all of your organization’s needs when it comes to machine tools, with personable, highly knowledgeable service technicians you will experience minimal down time with all of your machine tools.”
- “I want to express my complete satisfaction with the services provided by CNC PROS. They have been one of my A+ machine repair vendors for over four years.”
- “The service and customer care are provided in a professional manner, within predetermined time constraints for a very fair fee. CNC PROS do a great job of sticking with their commitments and have come in on off shifts to help with down machines.”
- “I have received numerous complements for my machine operators who feel calm when CNC PROS show up to complete a job. CNC PROS are excellent with communicating with the operator to find the true issue with a machine. I call CNC PROS for all the Okuma, Matsuura, and Nakamura issues that I have. CNC PROS also maintain the Preventative maintenance operations on those machines."